Service Process

At osmiousdigital.co.uk, we offer digital advertising planning and placement consulting services. We aim to provide clients with a clear service process, allowing them to understand the general arrangements, required materials, and service delivery methods for each stage before the consultation begins.

Specific service timelines will vary depending on project size, consultation scope, completeness of materials, and communication between both parties.

1. Submitting a Consultation Request

Clients can submit their consultation requests through osmiousdigital.co.uk, briefly introducing their company, products or services, advertising objectives, and current challenges.

Upon receiving the consultation, we will understand the basic requirements and confirm subsequent communication methods with the client.

2. Project Requirements Communication

Estimated Time: 1–2 business days

After initially understanding the requirements, we will further discuss the project background, target customers, advertising objectives, planned channels, budget range, and the consultation content the client desires.

If the client has already started advertising, they can also provide relevant project materials to help us better understand the current situation.

3. Confirm Consultation Scope

After the needs assessment is completed, we will determine the scope of the consultation services based on the client’s specific circumstances.

Both parties will confirm:

Consultation Project Content
Service Scope
Expected Deliverables
Project Timeline
Service Fees
Materials Required from Both Parties

The project will only proceed to the formal consultation phase after the service scope and related matters are confirmed.

4. Data Collection and Organization

Depending on the specific project, we may require the client to provide materials related to the advertising project, such as company introduction, product or service information, target customers, current advertising status, advertising platform information, and other necessary materials.

The completeness of the materials provided by the client may affect the subsequent consultation progress.

If further supplementary materials are needed, we will communicate with the client promptly.

5. Advertising Project Analysis

Estimated Time: 2–5 business days

After obtaining the necessary materials, we will conduct an analysis based on the confirmed service scope.

The analysis may include:

Advertising Objectives
Target Audience
Advertising Channels
Advertising Project Structure
Budget Planning
Advertising Promotion Direction
Current Advertising Campaign Status
Existing Issues in the Campaign
Possible Optimization Directions

The specific analysis project will be based on the scope of consulting services purchased and confirmed by the client.

6. Planning and Consulting Recommendations

After completing the relevant analysis, we will compile digital advertising planning and placement recommendations based on the project situation.

The recommendations may include advertising strategy direction, channel selection, audience planning, budget allocation ideas, advertising campaign structure, and subsequent optimization directions.

We will strive to present the consultation results in a clear, practical, and easy-to-understand manner.

7. Consulting Result Delivery

Estimated Time: Usually completed within 5–10 business days after project confirmation.

Based on the service content confirmed by both parties, we will provide consultation results or related deliverables through the agreed-upon method.

Delivery formats may include:

Consulting Recommendations
Advertising Planning Scheme
Project Analysis Results
Placement Direction Recommendations
Optimization Recommendations
Other project materials confirmed by both parties

The specific delivery format and time will be based on the confirmed project content.

8. Follow-up Communication

After the consultation content is delivered, if the client has any further questions regarding the delivered content, follow-up communication can be conducted within the agreed service scope.

If the client requires additional analysis, modifications, or new consultation content, it may need to be confirmed separately based on the actual scope of work.

9. Matters Requiring Client Cooperation

To ensure the smooth progress of the project, the client needs to provide accurate and complete relevant information in a timely manner according to project requirements.

If the client delays in providing necessary information, requires a longer period to confirm project content, or temporarily expands the service scope, the project completion time may be extended accordingly.

10. Regarding Advertising Effectiveness

Our services fall under the category of digital advertising planning and placement consulting services.

Consulting advice can help clients with advertising planning and decision-making, but the final advertising performance will be affected by various factors such as market competition, budget, platform policies, target audience, advertising content, website conditions, and user behavior.

Therefore, we do not guarantee fixed sales volume, order volume, click volume, conversion rate, or other specific advertising results.