Terms of Service

Welcome to osmiousdigital.co.uk. This website provides digital advertising planning and placement consulting services. By accessing the website, submitting a consultation request, or purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree to these Terms, please do not purchase or use the related services.

1. Scope of Services

osmiousdigital.co.uk provides consulting services related to digital advertising planning and placement.

The specific scope of services, delivery content, and schedule are subject to the information confirmed by the client at the time of purchase.

2. One-Time Purchase

Once a client purchases a consulting service, that purchase only covers the services explicitly agreed upon in the order.

If the client requires additional services, the scope of services and related costs will need to be confirmed separately based on the new requirements.

3. Service Commencement

After order confirmation, we may require the client to provide project information, advertising objectives, existing advertising information, or other necessary content.

Upon receiving the necessary information, we will commence the relevant consulting work according to the service scope confirmed by both parties.

If the client fails to provide the necessary information in a timely manner, the project timeline may be extended accordingly.

4. Payment Terms

The customer shall complete payment according to the service price confirmed on the website checkout page or by both parties.

Unless otherwise expressly agreed:

The order will proceed to the service arrangement stage only after payment is completed;

The customer shall provide accurate payment and contact information;

Completion of payment does not automatically entitle the customer to additional services not included in the order;

Additional work unrelated to the order may require separate payment.

We reserve the right to suspend service arrangements if payment is incomplete, payment information is problematic, or the transaction cannot be confirmed normally.

5. Prices and Fees

The service price displayed on the website is the price shown on the page at the time of purchase.

If the customer requires additional services beyond the scope of the original order, we will confirm the relevant content and fees with the customer before commencing the additional work.

Unless otherwise expressly agreed by both parties, the customer may not request that additional services be included in the original order price.

6. Intellectual Property

Unless otherwise agreed in writing by both parties, osmiousdigital.co.uk and its service providers retain the intellectual property rights to the website itself, website text, brand elements, service templates, methodologies, workflows, general frameworks, and other original materials.

For consulting reports, planning suggestions, or other project deliverables created for specific client projects and included in the purchased service deliverables, clients may use these deliverables within their own business and advertising projects after payment.

Clients may not, without authorization:

resell our consulting deliverables;
sell the consulting deliverables as a separate product;
copy and use them to provide the same or similar commercial services to third parties;
commercially sublicense claiming originality;
remove or modify necessary copyright, intellectual property, or source information.

Our general methods, templates, structures, experience, processes, and non-client-specific materials are not transferred in any way by providing consulting services to clients.

The intellectual property rights of corporate information, advertising materials, brand information, and other original content provided by clients to us remain with the client or the original rights holder.

7. Client Information and Authorization

Clients should ensure that they have the legal right to use the information they provide to us and have the right to authorize us to use the relevant information to the extent necessary to provide consulting services.

Clients may not provide us with information that infringes on the copyrights, trademarks, trade secrets, or other intellectual property rights of third parties.

If the information provided by the client causes a dispute over the rights of a third party, the client shall be responsible for the legality of the relevant information.

8. Acceptable Use

Clients may use the consulting services we provide for legitimate business advertising planning, marketing promotion planning, and their own business decisions.

Clients shall use the consulting services and related deliverables in a legal, honest, and reasonable manner.

Clients shall not use our services to assist in illegal activities or infringe upon the legitimate rights and interests of others.

9. Prohibited Activities

When using the website or services, clients shall not:

Provide false or misleading information;
Impersonate other individuals, businesses, or organizations;
Use the website to engage in fraudulent activities;
Infringe upon the intellectual property rights of others;
Obtain or attempt to obtain the accounts, data, or systems of others without authorization;
Interfere with the normal operation of the website;
Distribute malicious software or other harmful content;
Use the service to engage in illegal advertising activities;
Request our assistance in violating applicable laws or advertising platform rules;
Copy, sell, or resell our service content without authorization;
Use the website or services to harm the legitimate rights and interests of other users, third parties, or ourselves.

10. Consequences of Prohibited Conduct

If we reasonably believe that a customer has violated these Terms, applicable laws, or the website’s normal usage rules, we may, depending on the circumstances,

suspend related services; refuse to continue providing related consultations; suspend or restrict website access; cancel services not yet started; terminate orders to the extent permitted by law; and reserve the right to pursue actual losses and other legal liabilities.

If the violation involves illegal activities, we may report it to the relevant authorities in accordance with the law.

These Terms do not restrict the consumer rights that customers are legally entitled to.

11. Disclaimer on Advertising Performance

The performance of digital advertising is affected by a variety of uncontrollable factors, including market competition, advertising budget, target audience, platform algorithms, advertising content, website conditions, user behavior, industry changes, and third-party advertising platform rules.

Therefore, we provide advertising planning and placement consulting services and do not guarantee specific:

Sales Revenue
Order Count
Click Count
Click-Through Rate
Conversion Rate
Return on Investment
Number of Customers
Ad Ranking
Ad Account Approval Results

Any discussion regarding advertising performance is an analysis or suggestion based on available information and is not a guarantee of future results.

12. Third-Party Advertising Platforms

If the consultation involves a third-party advertising platform, the client should comply with the relevant platform’s terms of service, advertising policies, and other rules.

Third-party platforms may independently determine ad review, account status, ad display, fees, traffic, and other related matters.

We cannot control the decisions of third-party platforms and therefore are not liable for changes in their policies, account restrictions, ad rejections, or other platform actions.

13. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable beyond the scope of the law for the following:

Decisions or service interruptions of third-party advertising platforms;

Changes in advertising platform policies;

Changes in market competition;

The client’s own business performance;

Problems with the client’s website or other third-party systems;

Incorrect or incomplete information provided by the client;

Results arising from the client’s own implementation of the consultation advice;

Service delays caused by events beyond reasonable control.

To the extent permitted by applicable law, our total liability to the client for this service shall not exceed the service fee actually paid by the client for the specific order giving rise to the relevant liability.

These Terms do not exclude or limit liability that is prohibited from being excluded or limited by law, including legal rights of consumers that cannot be excluded under applicable law.

14. Force Majeure

If service delays or unavailability occur due to events beyond our reasonable control, such as major network outages, third-party service interruptions, natural disasters, government measures, or other similar events, we will notify customers as soon as reasonably possible.

In such cases, reasonable adjustments to service hours should not be considered a breach of contract on our part.

15. Privacy

Our collection and use of customer personal information is conducted in accordance with the Privacy Policy published on the website.

Customers should read the relevant Privacy Policy before using the website and consulting services.

16. Dispute Resolution

If customers have any questions or disputes regarding the services, orders, or these terms, we recommend first contacting us through the contact methods provided at osmiousdigital.co.uk.

We will attempt to resolve disputes through direct communication to the extent reasonable.

If the dispute cannot be resolved through communication, the parties may seek other legal dispute resolution methods in accordance with applicable law, including mediation where applicable, alternative dispute resolution mechanisms, or litigation in a court of competent jurisdiction.

For consumers, any mandatory dispute resolution rights granted to consumers under applicable law are not limited by these terms.

17. Applicable Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

For consumers, these Terms of Service do not exclude or limit any additional rights granted to them by mandatory consumer protection laws in their jurisdiction.

To the extent permitted by law, any dispute shall be settled by a court with appropriate jurisdiction.

18. Modification of Terms

We may update these Terms of Service in accordance with changes in business, services, website functionality, or changes in laws and regulations.